← All programmes

Restaurant Training · Certificate programme · Applied

Restaurant Hiring & Team Training

Hire with more intention, onboard people well, and create team training that helps good staff stay and grow.

Format Hands-onDuration 4–6 hoursLessons 9From $297 + tax / person

Essential or Full · Minimum 5 participants

Book this programme
Career Masters Academy01 / 03

Applied programme

Restaurant Hiring & Team Training
CertificateHands-on
  1. 01Hiring for role and culture fit
  2. 02Onboarding and training systems
  3. 03Retention and workplace culture

Designed for

Restaurant owners and managers responsible for hiring, onboarding, and supporting front- or back-of-house teams.

What your team will take away

  • Create a practical hiring process that assesses fit as well as experience.
  • Build clear onboarding and training routines for new starters.
  • Strengthen team culture and retention through everyday management habits.

What we cover

A focused route from learning to application.

  1. 01Hiring for role and culture fit
  2. 02Onboarding and training systems
  3. 03Retention and workplace culture

Course outline

Build capability in clear, practical stages.

The programme moves from clear foundations into guided practice and real-world application.

01Part 1 · Hire

Make better hiring decisions

  1. Defining the role, expectations, and non-negotiables
  2. Writing useful job descriptions and screening criteria
  3. Using structured interview questions to assess candidates

02Part 2 · Train

Give new starters a clear route in

  1. Building an onboarding sequence that works during busy periods
  2. Creating simple role guides, checklists, and training moments
  3. Giving feedback that helps people improve with confidence

03Part 3 · Retain

Create the conditions people stay for

  1. Recognising the drivers of team turnover
  2. Building a respectful, accountable team culture
  3. Using manager routines to support growth and retention

How delivery works

Learning designed to become useful in your team.

Essential or Full delivery · Minimum 5 participants

01

Choose the right scope

We confirm the programme, participant group, and the work your team wants to improve.

02

Learn through practice

Sessions use practical examples, guided exercises, and clear review points—not theory alone.

03

Leave with a record

Participants receive clear completion details and a practical route for applying the learning at work.

Programme questions

What teams usually want to know.

01Who is Restaurant Hiring & Team Training for?

Restaurant owners and managers responsible for hiring, onboarding, and supporting front- or back-of-house teams.

02How is the programme delivered?

Essential or Full delivery, built around hands-on learning. Minimum 5 participants.

03What do participants receive?

Participants leave with practical takeaways, clear completion details, and a route for applying the learning to their work.

Ready when your team is

Build the capability that moves work forward.

Book this programme